Bellefit Customer Service
Email: customerservice@bellefit.com
Social Media: FB and IG direct messaging
Bellefit Returns Department
1379 Shotgun Rd.
Sunrise, FL 33326, US
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Help Center > General Question
HOW DO I CONTACT CUSTOMER SERVICE?
Bellefit Customer Service
Email: customerservice@bellefit.com
Social Media: FB and IG direct messaging
Bellefit Returns Department
1379 Shotgun Rd.
Sunrise, FL 33326, US
HOW DO I GET HELP?
Get in contact with us and our super speedy support team can help you out right away.
Our customer service team is available Monday - Friday 8am-4pm EST (exclusing US Federal Holidays) to answer any and all questions you might have.
By Chat: Tends to be the fastest way to get help.
By Email: Inquiries are responded typically within 48 business hours.
By Help Center: Most frequently asked questions.
Just CONTACT US. We're here to help!
WHAT IS YOUR DAMAGED/DEFECTIVE ITEM POLICY?
Occasionally, a product could get damaged in transit, or there may be a manufacturer’s product defect. With your help, we will ensure a timely and satisfying solution.
Products with factory defects, and any other problems originating prior to shipment and in-transit, will be handled differently than damaged products.
We ask that you report any product damages within 3 days of you receiving your order and defective products as soon as the damage occurs. After 30 days, Bellefit will make every attempt to replace your defective product, however charges may apply.
Replacements are sent free of charge and we will cover any return shipping costs and the shipping of the replacement product. We will send you return instructions accordingly. Do not discard the damaged or defective product until you receive instructions from Bellefit.
All claims require a digital image of the product.
Please understand that items that are found not cared as instructed may not be eligible for a replacement or may be subject to a fee. No refunds will be issued for defective products purchased over 30 days ago.
For help with a damaged/defective item, please CONTACT US.
IS BELLEFIT COVERED BY INSURANCE?
Health insurance providers are currently offering coverage for our Postpartum Girdles and Waist Trainers.
You may be eligIble to receive our doctor-recommended, medical grade products at either zero to no cost to you!
For more information on how to submit a claim to your insurance, please visit our insurance page
Receive free shipping with a minimum purchase of $70. Eligible customers must select standard shipping during checkout in order to receive free standard shipping. Minimum purchase must be met in a single transaction after any applicable discounts. Not valid on purchases of gift cards. No adjustments on previous purchases. Not valid on international shipments. If you choose another shipping option, additional charges may apply. Offer is non transferable and is not redeemed for cash or cash equivalent. Bellefit reserves the right to modify or cancel this promotion at any time without notice.
Any item that has a promo discount of 50% or more at time of purchase are final sale. Item(s) can not be returned for refund or exchange.
Approved refunds are typically processed within 30 calendar days from the date your return is received. The cost of your return prepaid label will be deducted from your refund amount. Approved exchanges are typically processed within 2-4 business days from the date your return is received. You will receive an invoice to cover the shipping costs of your exchange order. By default, the shipping method for your replacement order will be "USPS Priority Mail (2-3 business days)" for US orders, and "USPS Express International (3-5 business days)" for international orders (only when available). Return items must be unused, unworn, unmodified, unaltered, unstained or unwashed. Please note that if you return your merchandise and it is worn, damaged, stretched or stained it will be denied & returned back to you at your expense. For more return policy information, please click here